Stages of Teaching and Learning Social Media Analytics (Presentation Notes)

This afternoon, I’ll be making a short presentation of thoughts on teaching social media analytics at the 2015 conference of the International Communication Association as part of its BlueSky Workshop on Tools for Teaching and Learning of Social Media Analytics. While the workshop is focused on the experience of teaching using a series of particular tools, I am interested in rejecting the question, “Which tools are best for teaching?,” and supplanting it with the idea of building capability in students in a progressive strategy. At different stages in students’ development as social media researchers, different analytic platforms may be more or less appropriate as teaching tools.

Below is a copy of notes for my presentation; notes can also be downloaded as a PDF here.


Objective: To introduce unexperienced undergraduate students to the process of analyzing social media with sufficient breadth that they may continue to learn independently.

Teaching Challenges Provoking Implementation:

  • As the mandate for higher education continues to widen, undergraduate students tend more and more to be non-traditional, to lack preparation, to lack confidence, and to be fascinated by but intimidated by math, research and technology.
  • Social media platforms are in a state of constant change.
  • Social media analytics packages and methods are rapidly evolving now and are likely to experience significant change in the next decade.

Learning Outcomes: Students who complete a course in social media analytics will be able to:

  1. Find and navigate social media platforms
  2. Recognize the common elements of social media:
    1. Individuals
    2. Actions
    3. Memberships
    4. Relationships
  3. Extract observations of these elements into datasets:
    1. Individual-level
    2. 1-mode network
    3. 2-mode network
  4. To analyze data and report data visualizations, qualitative categorizations and quantitative statistics

Strategy: A gentle, stepwise series of stages taking students from where they are to where they need to be, introducing students to a variety of analytic platforms, and focusing on the social research skills that will remain constant despite changes in social media and social media analytic platforms.

Stages of learning social media analytics, from Consumer to Manager to Secondhand Gatherer to Primary Gatherer to Analyst

Teaching Challenges in Implementation:

  • Universal access for students who no longer share a common campus, common hardware and common software
  • Reasonable yet challenging entry for students who come to class with a variety of previous experience and capabilities
  • A variety of reasonable endpoints for students who vary in their level of progression and accomplishment